Website & order terms.
These terms explain how customers may use the Keyingham Pizzeria website and online ordering service.
Quick summary
Please check your order carefully before confirming. Menu items, prices, offers, delivery availability and preparation times may change.
Who we are
This website is operated for Keyingham Pizzeria, 20 Main Street, Keyingham HU12 9SP.
You can contact the takeaway by calling 01964 626767.
Using this website
You may use this website to view information about Keyingham Pizzeria, browse menu categories, check delivery information and access the online ordering menu.
You must not misuse the website, attempt to damage it, interfere with its operation, or use it for unlawful purposes.
Online ordering
Online orders are placed through our online ordering provider. Please check all items, quantities, delivery details, collection time and contact information before submitting your order.
Once an order is submitted, the shop may begin preparing it quickly.
Prices and availability
Prices, menu items, ingredients, offers and availability may change. The online ordering menu should be treated as the most up-to-date source before placing an order.
If an item is unavailable after ordering, we may contact you to offer an alternative, amend the order, or arrange a suitable refund where appropriate.
Offers and discounts
Offers are subject to availability and may be changed, paused or withdrawn. Some offers may only be available during specific dates, times or through selected ordering channels.
Unless clearly stated, offers cannot always be combined with other discounts or promotions.
Delivery and collection
Delivery is available across Keyingham and nearby areas from 20 Main Street, Keyingham HU12 9SP. Collection is also available from the shop.
Delivery times are estimates and may be affected by order volume, weather, traffic, distance, staff availability or other circumstances outside our control.
Cancellations and refunds
Because takeaway food is prepared fresh and may be perishable, cancellations may not be possible once the order has been accepted or food preparation has started.
If there is a problem with your order, please contact us as soon as possible on 01964 626767. Refunds, replacements or amendments will be considered depending on the circumstances.
Allergens and ingredients
Customers with allergies, intolerances or dietary requirements must contact the takeaway before placing an order.
Our kitchen handles ingredients containing allergens, and cross-contamination may occur. Please read our Allergen Information page before ordering.
Order problems
If your order is incorrect, missing items, delayed, damaged or not as expected, contact the takeaway as soon as possible.
We may ask for your order details, contact information and evidence of the issue so we can investigate properly.
Website content
We aim to keep website information accurate, but errors may occur. Images are for illustration and presentation purposes and may not exactly match the final prepared item.
The online ordering menu should be checked for current prices, options and availability.
Changes to these terms
We may update these terms from time to time. The latest version will be shown on this page.